Resell your Ticket on Howler 

This year the Sanlam Cape Town Marathon sold out faster than ever before. While that’s a milestone worth celebrating, it’s also brought a few unexpected challenges. With increased demand has come a noticeable rise in fraudulent ticket sales, and we’ve heard the community loud and clear: you want a safer, more secure way to exchange entries.

We couldn’t agree more.

That’s why we’re excited to introduce Howler’s official resale system. This function offers a safe and secure way to sell your ticket, if your ticket is for a distance that has officially sold out. It also provides a trusted option for others who are still looking to buy a valid entry for a distance that has sold out.  

We recommend using this feature to ensure a protected transaction for sellers and buyers. 

The resell option will be available until 29 August 2025, unless closed earlier at our discretion or based on operational needs.  

• This is not the same as a ticket transfer. Transfers allow you to send your ticket directly to someone and that option remains available. 

• Resale puts a ticket into a general pool where it can be bought by anyone browsing the event on Howler. You won’t know who purchased it – you’ll simply receive payment if it sells. 

• Resale is only available for sold-out distances, currently: 11km Trail, 22km Trail & 42.2km Marathon. 

• Tickets can only be sold at face value (the original price you paid) – reselling above the original price is not possible. 

• Payment for a sold ticket is processed securely within 14 days after the sale. 

• Tickets that are not eligible for resale include promo (free) tickets, and any distances not sold out yet.  

How to list your ticket for Resale 

1. Log in to your Howler account and go to Tickets. 

2. Find the ticket you want to sell and click the three dots on the right. 

3. Select Sell Ticket. Some information will come up – select Continue.  

4. Tickets can only be sold for the original full price.  

5. Enter your banking details and double-check these carefully. Incorrect info means you’ll need to remove and relist your ticket. 

6. Once your ticket is listed for resale, you can remove it anytime (if it hasn’t been purchased – see below for this process). 

• A small transaction fee applies to both the buyer and the seller. 

• If your ticket sells, you’ll get an email confirmation, and it will disappear from your Howler account. 

• Your ticket stays listed until it’s sold, or resale is disabled by the organiser. 

How to remove your ticket from Resale 

1. Go to Tickets in your Howler account. 

2. Click the three dots on the ticket that you listed for resale. 

3. Select Remove from Resale. 

• If someone has the ticket in their cart, you’ll need to wait for them to abandon the purchase or for their order session to expire. 

• Once removed from resale, the ticket will reappear back in your Howler account. 

How to buy a Resale ticket 

If someone lists their ticket for resale, it will automatically appear on the event page on Howler. 

1. Go to the event landing page on Howler. 

2. Look for the Buy Resale Ticket button. It appears separately from the standard Enter Now option.  

3. If resale tickets are available, they will appear as options under Available resale tickets. 

4. Add the resale ticket of your choice to your cart and proceed to checkout as usual. 

5. Once your payment is complete, the ticket will be added to your Howler account and emailed to you.